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Free pickup at 4 Lower Simcoe St·Local delivery 15 $ · free over 100 $·Order direct from Bacco Cucina & Bacco Espresso
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Shipping & Pickup Policy

Last updated: 29 October 2026

Orders placed on baccomarket.com can be picked up at our shop or delivered. This page explains how each option works.

1. Your options at a glance

OptionWhereWhenCost
Pick up at the counter4 Lower Simcoe St, Toronto (second entrance: 228 Queens Quay West)During store hours, once your order is readyFree
Next-day delivery in Toronto (Drivers Local)Toronto area, OntarioThe day after you order$15 + applicable TAX. Free on orders over $100
National deliveryCanadaCarrier transit time shown at checkoutCalculated at checkout + applicable TAX. Free on orders over $200

Only the options available for your address and the products in your cart are shown at checkout.

2. Order processing

  • You receive an order confirmation email as soon as your payment is accepted.
  • Orders are prepared during store hours.
  • If an item is unavailable, we contact you before sending or preparing your order.

3. Pick up at the counter

  • Come to Bacco at 4 Lower Simcoe St during store hours and give your name or order number at the counter.
  • Please collect your order within 24 hours. Non-perishable items remain available after that; perishable items may have to be discarded for food-safety reasons.

4. Next-day delivery in Toronto

  • Delivered by a Trexity courier the day after you order.
  • Trexity sends you an email and a text with a live tracking link. Please make sure your phone number and address are correct at checkout.
  • Someone must be available to receive the order. If a delivery cannot be completed, the order returns to the shop and we contact you to arrange a new delivery or a pickup; a new delivery may be charged again.

5. National delivery

  • Shipped within Canada by a national carrier. The rate and estimated transit time are shown at checkout before you pay.
  • You receive the tracking number by email once the parcel has been handed to the carrier.

6. Age-restricted products (19+)

  • Wine and beer: you must be 19 or older to order. With next-day delivery in Toronto, the courier checks government photo ID at the door; if no one aged 19+ can show ID, the order is not left and returns to the shop.
  • Tobacco products (including IQOS / TEREA): pickup at the counter only. We check government photo ID; you must be 19 or older.
  • We never knowingly sell alcohol or tobacco to anyone under 19.

7. Perishable products

  • Fresh, frozen and ready-to-eat items must be collected or received on the scheduled day.
  • Perishable items that are not collected or cannot be delivered because of an incorrect address or no one being available cannot be refunded.

8. Changes and cancellations

Orders can be changed or cancelled only before they are prepared. Once an order is packed, handed to a courier or ready for pickup, it may no longer be possible to cancel it.

9. Contact us

For any question about pickup or delivery:
Email: info@baccomarket.com
Phone: +1 416-217-0132