Privacy Policy
Last updated: 01/12/2025
Bacco Market offers convenient in-store pickup and local delivery (if applicable) for selected items. This policy explains how orders are processed, delivered, and picked up.
1. Order Processing
- Orders are processed during regular store hours.
- Processing times may vary based on product availability and preparation time.
- You will receive a confirmation email once your order is received.
2. In-Store Pickup
- Pickup is available at our location during posted business hours.
- Orders must be picked up within the selected time slot.
- Please present your order confirmation (email or SMS).
- If you cannot pick up your order on time, contact us to arrange an alternative.
3. Local Delivery
Local delivery may be available depending on area and order size.
- Delivery fees and estimated times are shown at checkout.
- We are not responsible for delays caused by incorrect addresses or courier issues.
- Perishable items must be received promptly to maintain quality.
4. Perishable Products
For safety reasons:
- Fresh, frozen, or ready-to-eat items must be picked up or received on the scheduled day.
- We cannot hold perishable orders overnight.
5. Failed Delivery / Missed Pickup
If a delivery attempt fails:
- Additional fees may apply for re-delivery
- Perishable items cannot be refunded if not received on time
If a pickup order is not collected within 24 hours:
- Non-perishable items will remain available for pickup
- Perishable items may be discarded for safety reasons
6. Order Modifications & Cancellations
Orders can be modified or cancelled only before they are prepared.
Once the order is packed or ready for pickup, cancellation may not be possible.
7. Contact Us
For issues related to shipping or pickup:
📞 1-866-752-3908